Big casino near me11/17/2023 The management needs a thorough session of conflict management. Needless to say we will not be staying at the hotel again, nor will we recommend it to others. I called the front desk to complain again and spoke to a male desk clerk. Again I was told it would be taken care of. So, down to the front desk I went to angrily express by dissatisfaction and told them it was very clear that the $$$ taken in by this large construction crew was more important than the other guests in the hotel. so I called again 15 minutes later only to be told that "she would take care of it." NOTHING. I was told by the female desk clerk that she would take care of it. asking them to please deal with the yelling and loud music. I called the office for the first time at 9:30 p.m. This was taking place 15 feet outside our suite. A large construction crew was staying at the hotel and they proceeded to party and carry on starting at 5:30 p.m. Uncaring staff! After a long day of travel we were looking forward to a quiet night of sleep.
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